Adobe Reader could not open ...

On a weekly basis I have over 100 subscription reports in pdf format emailed
to clients.
We are using SQL server 2000 and SQL Reporting Services 2000.
Several of the clients are reporting that they are unable to open their
report.
They get "Adobe reader could not open ReportName because it is either not a
supported file type or the file is corrupted... etc"
No custom code involved, all reports are generated in the same manner and
deployed in the same manner.
In some organizations several clients receive the same report and only one
or two of the clients reports a problem.
All these clients are using the same version of Adobe reader.
Is this a reader problem or a Report Server issue?
I am having a problem narrowing it down to the reader or generator!We are having the same issue. It was working for a while and now, user by
user, we are running into the same problem. Does anyone have any suggestions?
"Doug Gifford" wrote:
> On a weekly basis I have over 100 subscription reports in pdf format emailed
> to clients.
> We are using SQL server 2000 and SQL Reporting Services 2000.
> Several of the clients are reporting that they are unable to open their
> report.
> They get "Adobe reader could not open ReportName because it is either not a
> supported file type or the file is corrupted... etc"
> No custom code involved, all reports are generated in the same manner and
> deployed in the same manner.
> In some organizations several clients receive the same report and only one
> or two of the clients reports a problem.
> All these clients are using the same version of Adobe reader.
> Is this a reader problem or a Report Server issue?
> I am having a problem narrowing it down to the reader or generator!
>